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Interactive Media joins NICE event in Orlando (FL)

IM USA operations staff will be present at NICE Interactions in the Cloud.

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IM.MIND Workshop in Milan

A free workshop organized by Interactive Media, in collaboration with CMI Magazine

March 20th 2018 - Milan, Italy
 

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The bots are coming! Run!

An army of bots is descending on us, run!  Yes, but should we run from them, or towards them? ...

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Using Natural Language in your Contact Center

"Press 1 to access your balance, 2 to place an order, 3 to report a lost card, 4 to ..." How many times have we had to listen to a long list of options...

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AN OVERVIEW OF IM VIRTUAL ASSISTANTS SOLUTIONS

IM Virtual Conversational Assistant help businesses to streamline contact center operations saving agent time and cutting contact duration. Read how...

 

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AISV 2017 CONFERENCE

Following the sponsorship of CLiC in Naples, December 2016, IM will be present in Pisa for AISV 2017 conference...

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IM GETS VOICEXML CERTIFICATION

Interactive Media is proud to annouce that IM Media Server, the VoiceXML platform used for its Conversational and Multimodal IVR Solutions, successfully passed conformance testing of VoiceXML Forum Platform Certification Program for VoiceXML 2.1 ...

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