Building more effective VCAs spanning across different domains and communication channelsRead More
IM USA operations staff will be present at NICE Interactions in the Cloud.Read More
A free workshop organized by Interactive Media, in collaboration with CMI MagazineMarch 20th 2018 - Milan, Italy Read More
An army of bots is descending on us, run! Yes, but should we run from them, or towards them? ...Read More
"Press 1 to access your balance, 2 to place an order, 3 to report a lost card, 4 to ..." How many times have we had to listen to a long list of options...Read More
IM Virtual Conversational Assistant help businesses to streamline contact center operations saving agent time and cutting contact duration. Read how...
Following the sponsorship of CLiC in Naples, December 2016, IM will be present in Pisa for AISV 2017 conference...Read More