Livio Pugliese, President and CEO, North America
On the strength of many years of experience in the Telecommunications and Contact Center arenas, Livio heads the operations of Interactive Media in North America. Previously at Genesys, Livio has held roles in product management and marketing, technology development and R&D. Livio is based in Silicon Valley, in the thick of Conversational AI innovation, bringing the Valley perspective to everything Interactive Media does. He holds a degree in Astrophysics from the University of Turin, Italy. Livio likes to ride his motorcycle along the California coast and has recently taken up surfing.