| IM NEWS
Gartner names IM Cool Vendor for BPO
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According to Gartner's research "Cool Vendors in Business Process Services,... |
Welcome to new Interactive Media website
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A brand new multimedia website to support communication and knowledge about the Company and its Solutions. |
Forum TAL initiatives
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Following our participation to Forum TAL, in May 2013 Interactive Media will attend the events in Turin, Salone Internaz... |
10th Citizen Customer Relationship National Day
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10th Citizen Customer Relationship National Day, an initiative managed by Club CMMC - Customer Management Multimedia Com... |
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IM DEMO
Automated Damage Assessment (EN)
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Example of Voice Response System (Speech IVR) using speech recognition and natural language understanding. |
Automated check of personal data (IT)
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A Call Center Virtual Agent checks personal data placing an outbound call to customer's phone number. |
An IM Software Agent talking... (IT)
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An IM Software Agent calls a Call Center Operator to get info on a train timetable. Using TTS to speak and NLU-ASR t... |
Medical booking using NLU (PT)
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A Portuguese example of how IM linguistic software helps to implement interactive speech services powered by natural... |
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IM FOCUS
Multimodal IVR (EN) - IM.MIVR
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Access Customer Service from a mobile device jumping right into the heart of the contact center, just like placing a tel... |
Multimodality and Interactive Services (EN)
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An overview on Multimodal Applications, presented to Langtech 2008 where Interactive Media received the SME Prize Winner... |
Chiamataxi 060609 upgrade
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The Chiamataxi 060609 service for Roma Capitale now encompasses the integration with an onboard tablet device. |
Interactive Media joins Forum TAL
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The participation to Forum TAL activities will help developing and strengthening IM skills in Natural Language Processin... |
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