The Agency for Transportation of Roma Capitale revamps the taxi locator service 060609 in its Contact Center using Interactive Media's natural language interactivity.
The workshop will be held on March 27th, 2012 in Milan, Centro Congressi Palazzo delle Stelline, Corso Magenta 61. The event will focus on the value of automation in Customer Care for Contact Centers using Natural Language Interactivity on phone and web self-service.