Interactive Media in 2010, a year of success in market recognition and technology innovation:

• Birth of IM Service Lab, joint venture with a University of Trento spin-off, to integrate Natural Language Understanding Technologies to build Virtual Agent Applications.
• Supply to Telecom Italia of 30000 ports Network IVR System, MRF Platform for IMS Contact Center.
• Development of NLU-based Interacive Services for INPS.
  
• Delivery of IM.Alice Automated Attendant to Università Bicocca of Milan.
• Agreement with ThyssenKrupp Elevator Italia for an initial supply of media phone equipment.
  
• Start-up of IM Interactive Media US operations.
• Delivery of Call Completion, Video Portal, Voice Portal Systems to Telco operators in Latin America.