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Interactive Media Cloud Services
IM provides a web-service for business to build communication applications:

  • Tools for interactive, proactive, automated services through the graphical, friendly HMI of a comprehensive Service Creation Environment including the framework to use the most advanced and sophisticated natural language processing technologies for speech and text.
  • Customizable service templates to create your own Virtual Conversational Agents for phone and web able to manage jobs as:
    • Credit card payment compliant to PCI DSS
    • Personal assistant (reminders, ticket/appointment booking, ...)
    • Authentication control (i.e. social security number, ...)
    • Call recording
    • Call transcription
    • Keyword extractor (real time or batch)
    • Automated attendant for virtual PABX (included)

Reliability and Scalability are granted by IM.Meltemi® Service Delivery Platform.
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